Salesforce Services and Marketing Solutions

Salesforce Commerce Cloud, otherwise known as SFCC, is one of the most robust eCommerce platforms on the market today. It offers endless scalability and adaptability to suit businesses of any size or scope. However, to tap into its full potential, you’ll need personalized solutions and an SEO strategy that combats any limitations head-on.

Seeing the full value of Salesforce involves more than the platform itself. It requires integration within your organization, a holistic view of your customers, and a focused strategy for delivering the personalized experiences they demand. We’re here to provide full-service solutions to ensure your company’s long-term success in the digital eCommerce realm.

Ready to run a high-performing and scalable eCommerce business and transform consumer experience with Salesforce?

Schedule a Free Consultation
Salesforce website mockup

Why Use Our Salesforce Services?

Salesforce Commerce Cloud is the world’s #1 eCommerce CRM, giving retailers across the world the tools they need to work better, faster, and smarter. With Salesforce and our expertise, you can use data and intelligence to put your products at customers’ fingertips, wherever they are. By redefining your customer’s digital journey, you can look forward to stronger brand loyalty, a better customer relationship, and a sales process so personal it feels effortless.

We drive digital transformation using the Salesforce platform with deep industry insight and experience. The results? improved marketing outcomes, enduring customer relationships, and sustained competitive advantage for the clients we serve.

Unlock the full potential of Salesforce and create an unmatched user experience by partnering up with Play Media.

How Can We Help?

 

We are a result-oriented company that delivers its customers excellence at scale. Our mission? Help companies make the best decisions when it comes to optimizing and digitally transforming their online business processes – including running Salesforce with optimum performance and maximized benefits.

 

With a detailed and comprehensive knowledge of the Salesforce platform, our team can efficiently and effectively navigate your way to success.

 

Here’s what we can do for you:

Popular Features of Salesforce's CRM Platform

Salesforce

Marketing

  • Lead generation
  • Marketing automation
  • Multi-touch revenue attribution

Sales

  • Advanced CRM
  • Sales automation
  • Sales engagement tools

Customer Service

  • Knowledge base
  • Help desk automation
  • Customer feedback surveys

Platform Set-Up

Launch new ways to capture opportunities through eCommerce – unlock the online channels for additional revenue by creating a Salesforce website tailored to the latest market requirements and customer needs. We help you start your new eCommerce store in Salesforce, providing best practice guidance and seamless execution.

Technical Fundamentals

Not satisfied with your Salesforce platform? Would like to get more out of it? Our experts will be happy to analyze your existing platform and help you improve it by fixing any issues and applying the fundamental technical changes to your store.

Personalized Content strategy

Salesforce’s AI capabilities allow you to launch personalized and engaging experiences for each customer. To succeed in the competitive digital world, you need to ensure your Salesforce eCommerce store is set up to cater to your target audience across the full range of the marketing funnel. We adapt your business to the latest digital requirements of the market and offer your customers what they need in just a few clicks.

Let us help you deliver seamless user experiences, wherever your customers are by creating a unified experience across all channels with a 360-degree image of each customer in mind.

Salesforce Content Management & Optimization

If you want your business to be successful, it’s vital to use all available resources that Salesforce offers to optimize your website. We specialize in delivering cross-cloud solutions to help leading brands differentiate through data-driven marketing and avoid the usual SEO pitfalls.

Inspire your customers with valuable content and build a future-proof business model through our digital experiences that optimize your sales strategy.

Support & Transparency

What is necessary to keep a Salesforce website performing at its best? Regular maintenance. We offer full support to our clients even after we are done with the project. Enjoy continuous support through regular updates, trusting cooperation, transparent communication, and never-ending contribution to the growth of your brand.

Unlock the Full Potential of Salesforce with Play Media

From initial planning stages through to everyday maintenance and optimization, we know the benefits and drawbacks of working on SFCC. If you want your online business to succeed, you’ll need someone with experience in your corner.

 

Let us guide you through your way to digital excellence and help you leverage this cloud-based platform to drive awareness, engagement, conversion, and loyalty for your brand.

 

Schedule a Free Consultation